Providing you with clean and safe water is our top priority.
Our water report – the Consumer Confidence Report (CCR) ccr.nashville.gov explains how we go above and beyond to meet and exceed health standards.
Please call (615) 862-4600 if you would like us to send you a paper copy.
Service fee for card payments is 2.8% with a minimum of $1.95. No fees for check (EFT)
There will be a $30 returned payment fee for returned checks. (EFT)
Offers a full set of account access options and self-service options, including e-bills registration, creation of service requests, enrollment in recurring payment plans, and account profile management. You will need to create an online account for premium access.
Creating a User Name gives you access to your account details and some great tools including:
Before you get started, please have your most recent bill handy to complete the registration form.
Using the Guest Pay option is simple! With Guest Pay, E-Checks, credit and debit card payments can be made to any account by simply entering a valid MWS account number. It is the perfect solution for customers who do not have an online account but would still like to pay online. It is also a great option for someone who is not the account holder but wishes to make a payment on behalf of a MWS customer. No registration is required for Guest Pay.
Landlord Access
Allows limited account access, including account number, service address, account balance and payment links for a landlord's multiple properties. No registration is required for Landlord Access.
